Policy

1. Clients are responsible for following the most current guidance set forth by HICS when planning an event.
2. Special Functions services are available from 7:00 A.M. to 6:00 P.M. Monday to Friday Special Functions is closed on weekends and MSK Holidays. Events hosted after 6:00pm will require additional labor fee.
3. Menus may be requested via email at functionss@mskcc.org or accessed on the Food and Nutrition Services OneMSK page.
4. Orders must be submitted via the on-line catering, CaterTrax, or via e-mail.
5. All orders must be submitted 7 business days prior to the event.
6. The Special Functions charges are processed monthly and billed to the specified cost center or fund. Cancellation of an event must be made at least 2 days in advance of the function to avoid being billed. Special Functions will make every effort to avoid a charge in such cases, but where perishable food or special services have been ordered, a charge-in-full may be unavoidable.
7. Food will be delivered and set-up approximately 30 minutes prior to the official function time if the set-up time is not specified on the request form.
8. Contracted staff count to be included in room reservation guest count.
9. Special Functions equipment will not be loaned out for functions not catered by the Food Services Department.
10. Depending upon the situation, rentals such and linens, china and service ware may not be available or permitted.
11. The coordinating department must communicate any other services required to the appropriate departments, ie Security, Building Services, Conference Planning, etc.
12. The department host is responsible for ensuring all environmental safety and infection control guidelines are maintained throughout the event.
    Special Notes
    • Kitchen rentals are available upon availability
    • (1/2 Day - each (UP TO 5 HOURS) $ 250.00
    • Full Day - each (5 HOURS AND OVER) $ 500.00
    • Orders will not be delivered without a fully executed contract from the client, including correct cost center number
    • $50 minimum order
    • $37 delivery fee for RRL and ZRC.
13. Cakes require 72 hours notice.
14. All food order quantities must be finalized 72 hours before event.